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ALARIS Surveys

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Veronica Alba Case Manager
Amy Barker Case Manager
Patricia Bassing Case Manager
Kim Berkley Case Manager
Kathleen Jordan Case Manager
Mike Kahnke Case Manager / Placement Coordinator
Michelle Kunard Case Manager
Jessica L. Kuslich Case Manager
Heather Mehl Case Manager
Cheryl Morris Case Manager
Christi Newell Case Manager

Michael Otos Case Manager/Supervisor – MN
Robert Otos Director of Operations - MN
Kelly Richards Case Manager
Lori Rowe Case Manager
Kim Schuweiler Case Manager
Amanda Srock Case Manager
Heather A. Steffen Case Manager
Ellen Swanson Case Manager
Maureen Ziezulewicz Case Manager

Veronica Alba, QRC-Intern, BS Multilingual: Spanish veronica.alba@alarisgroup.com P O Box 3705 Mankato MN 56002 Office 507-345-4528 Toll Free 866-590-4528 Fax 1-866-441-9570 Mobile 507-676-1612 ALARIS Select Team: Multicultural	Veronica’s background in social work and her current status as a student in the Masters in Rehabilitation Counseling program at Mankato prepare her well as a bilingual case manager. In addition, she has done extensive work with the Latino community and her fluency in English and Spanish enable her to be effective with Spanish-speaking clients. Most recently, Veronica held a leadership position as the Director of the Chicano-Latino Youth Leadership Institute. This demanding role enabled Veronica to develop strong communication skills and a deep understanding of the unique challenges that face Latino and Chicano communities.
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Amy Barker, QRC, BS, OTR/L, CDMS amy.barker@alarisgroup.com P O Box 446 Chanhassen MN 55317 Office 952-361-4293 Toll Free 888-853-0517 Fax 1-866-205-9549 Mobile 612-396-3113 ALARIS Select Team: Ergonomic Consulting	Amy brings to The ALARIS Group, Inc.® experience providing case management and statutory rehabilitation services within the Minnesota Workers' Compensation field. Prior to working in case management, she provided occupational therapy services in medical facilities. She also assisted teachers working with children with and without special needs and worked with the elderly. Amy's experience interacting with varied age groups and providing direct service has provided her with the ability to work with varied individuals, assess their needs and provide quality case management services.
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Patricia Bassing, QRC, MA, BA, CDMS patricia.bassing@alarisgroup.com P O Box 8086 Minneapolis MN 55408 Office 612-874-5722 Toll Free 877-832-6417 Fax 1-866-246-8906 Mobile 612-418-7876	Prior to joining The ALARIS Group, Inc.®, Patricia's experience included working for the past year providing rehabilitation services on both disability management and statutory rehabilitation files. In addition, she has several years of experience in disability case management within the private sector providing both medical and vocational services. Her other professional positions include teaching at the college level, and working as a counselor and social worker. Her diverse knowledge and skills provide Patricia with the ability to work effectively with varied types of individuals and to identify and resolve problems on complex cases effectively.
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Kim Berkley, QRC, RN, BSN, CDMS kim.berkley@alarisgroup.com P O Box 213 Albertville MN 55301 Office 763-428-8041 Toll Free 877-428-8041 Fax 1-866-855-2503 Mobile 612-269-8140 ALARIS Select Team: Catastrophic	Kim is a skilled case manager with experience in utilization review, clinical nursing and short term disability treatment plans. Prior to coming to The ALARIS Group, Inc.®, Kim worked as a medical case manager for a national case management company. Kim's wealth of experience enables her to be an effective case manager who values quality, efficiency and a team approach to problem solving complex issues.
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Kathleen Jordan, QRC, MS, CRC kathleen.jordan@alarisgroup.com P O Box 185 Osseo MN 55369 Office 763-712-5653 Toll Free 866-712-5653 Fax 1-866-723-0202 Mobile 612-751-8280	Kathleen has worked as a case manager since 1986 for a national case management company providing personal and vocational counseling, coordinating and attending to medical care, and providing vocational training and job placement when necessary. Kathleen evaluates and confers with all parties to determine and expedite a successful avenue to return the injured worker to a productive lifestyle. Kathleen’s extensive experience and educational background enable her to serve the customer expeditiously.
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Mike Kahnke, QRC, BS, CDMS mike.kahnke@alarisgroup.com 37179 85th Street Waseca MN 56093 Office 507-835-8119 Toll Free 888-517-9555 Fax 866-452-0122 Mobile 507-271-1720 ALARIS Select Team: Independent Vocational Evaluations	Mike has worked in the rehabilitation industry since 1990. One of his strengths is his expertise in placement of industrially injured workers. He has great skill in working with employers to find suitable employment and is a Placement Expert for The ALARIS Group, Inc.® Mike's placement experience has assisted him in his role as case manager and QRC. It has enabled him to establish a rapport with both employers and injured workers in identifying and establishing suitable accommodations at the work site, relaying these to the medical provider in a knowledgeable fashion and thus ensuring safe and timely return to work.
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Michelle Kunard, QRC, RN, BSN, CDMS michelle.kunard@alarisgroup.com P O Box 351 Waconia MN 55387 Office 952-442-2577 Toll Free 877-442-2577 Fax 1-866-553-3958 Mobile 952-913-5489	Michelle has a wealth of experience as a medical case manager having been involved in the industry since 2000. Prior to joining ALARIS®, Michelle worked as a worker's compensation analyst and a claims manager. As a registered nurse, Michelle has been responsible for supervising other nurses while earning valuable clinical experience. Michelle's enthusiasm, extensive experience and educational background enable her to be an effective case manager who values quality, efficiency and a team approach to problem-solving complex issues.
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Jessica L. Kuslich, QRC, OTR/L, MA, CDMS jessica.kuslich@alarisgroup.com P O Box 856 Stillwater MN 55082 Toll Free 866-541-5795 Fax 1-866-269-2752 Mobile 651-231-7552 ALARIS Select Team: Ergonomic Consulting	Jessica Kuslich graduated from the College of St. Scholastica with a Master’s Degree in Occupational Therapy and has experience working with adults with physical disabilities, upper extremity disorders, neurological dysfunction, and psychological disorders. As a graduate research project, Jessica developed a guide to adapting work sites for return-to-work for disabled adults. She also assisted in research for a documentary on the origin of and treatment protocols for low back pain. She has advanced education in the principles of ergonomics and specializes in ergonomic evaluations of office work stations.
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Heather Mehl, QRC, OTR/L, BS, CDMS heather.mehl@alarisgroup.com P O Box 32151 Fridley MN 55432 Office 763-572-2116 Toll Free 888-853-0525 Fax 1-866-205-9548 Mobile 612-202-8260 ALARIS Select Team: Multicultural, Ergonomic Consulting	Heather has been working in workers' compensation and the case management field since 2000 in the metro Twin Cities area. She has successfully brought difficult files to a resolution beneficial to all parties. Heather is familiar with employers and health care providers in this area. Prior to entering case management, she had experience providing direct occupational therapy services in clinical settings. This assists her in developing successful return to work plans and in assuring the best treatment plan is in place a varied injuries. Heather is an Authorized Rehabilitation Provider for the Union Construction Crafts Trade Workers' Compensation Fund.
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Cheryl Morris, RN cheryl.morris@alarisgroup.com P O Box 22 Chanhassen MN 55317 Office 952-937-2820 Toll Free 866-691-2820 Fax 1-866-699-0462 Mobile 952-693-1767 ALARIS Select Team: Catastrophic	Cheryl is a dedicated and customer-focused registered nurse with proven strengths in case management services. Before joining ALARIS®, Cheryl was a Regional Nurse Manager of Medical and Disability Services for a national insurance company. In addition, Cheryl has held positions as a Chief Operating Officer for a start-up company, a Regional Nurse Manager, and a Disability Case Manager. Cheryl’s wealth of experience in health services dates back to 1978 and during this time, she has demonstrated the leadership and innovation necessary in achieving superior results as a case manager.
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Christi Newell, QRC, RN, BSN, CCM, CDMS christi.newell@alarisgroup.com P O Box 1505 Maple Grove MN 55311 Office 763-420-8202 Toll Free 888-420-8202 Fax 1-866-577-0465 Mobile 612-875-1331 ALARIS Select Team: Catastrophic	Christi has worked in medical case management within the worker’s compensation field since 1992. Not only has she provided case management services, she has also worked with employers providing orientation training to management and key personnel and has assisted in developing networks of qualified service providers. Christi’s knowledge of the issues impacting all aspects of a case and her proficiency in establishing working relationships with both employers and health care providers enables her to identify potential problems before they occur, develop plans to address them and move a case expeditiously to successful resolution.
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Michael Otos, QRC, OTR/L, MA, BA, CDMS Case Manager/Supervisor – MN mike.otos@alarisgroup.com P O Box 26156 Minneapolis MN 55426 Office 952-546-0377 Toll Free 877-234-4142 Fax 1-866-283-0284 Mobile 612-518-6675 ALARIS Select Team: Independent Vocational Evaluations, Ergonomic Consulting	Mike graduated from the College of St. Scholastica with an MA in Occupational Therapy. He has been a program director at Camp Courage and also completed Occupational Therapy Internships at Ridgeview Medical Center and River Falls Area Hospital where he did extensive work with upper extremity disorders. Mike has worked with The ALARIS Group, Inc.® since April, 2000. He learned the industry by beginning as an assistant to our experienced case managers. This provided Mike with a thorough understanding and knowledge of the industry. Mike is an Authorized Provider for the Union Construction Crafts Trade Workers' Compensation Fund.
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Robert Otos, QRC, OTR/L, MA, CDMS Director of Operations - MN rob.otos@alarisgroup.com P O Box 26156 Minneapolis MN 55426 Office 952-544-7515 Toll Free 866-542-8865 Fax 1-866-283-0280 Mobile 612-790-1114 ALARIS Select Team: Independent Vocational Evaluations, Ergonomic Consulting	Rob's past occupational therapy experience has been extensive and focused on amputees and patients with hand and upper extremity disorders, traumatic brain injury and spinal cord traumas. Rob's diverse background makes him an excellent choice to handle all forms of case management including statutory vocational rehabilitation. He is an Authorized Rehabilitation Provider for the Union Construction Crafts Trade Workers' Compensation Fund. Rob has extensive ergonomic training and is one of the ergonomic experts for The ALARIS Group, Inc.® Rob is an expert in the area of job analysis and has a very strong presence in the Twin Cities rehabilitation community.
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Kelly Richards, QRC, MA, CDMS kelly.richards@alarisgroup.com P O Box 43476 Brooklyn Park MN 55443-0476 Office 763-424-0487 Toll Free 866-425-9758 Fax 1-866-651-8151 Mobile 612-269-3338	Kelly's background in pain therapy, psychology and counseling prepares her well for case management work. Since 2000, Kelly has worked as a case manager for a national rehabilitation firm specializing in mental health issues and doing in-home assessments for long-term disability cases. Kelly's case management experience matched with her knowledge of chronic pain management enables her to be an accomplished case manager who efficiently coordinates all communication with the health providers, client and customer.
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Lori Rowe, QRC-Intern, RN lori.rowe@alarisgroup.com P O Box 1173 Prior Lake MN 55372 Office 952-440-4634 Toll Free 877-492-3117 Fax 1-866-490-2862 Mobile 952-769-7125	Lori joins The ALARIS Group, Inc.® as a medical case manager in Minnesota. Lori has held positions such as a case management compliance specialist, an independent contact consultant, an employee health nurse, an occupational health nurse, a rehabilitation nurse, and a loss prevention specialist since 1993. Previous to coming to ALARIS®, Lori worked to provide training and training manuals for intake nurses at a regional insurance company. Lori’s extensive experience within case management and nursing allow her to be a proactive case manager meeting needs of both the customer and the client in an effective and cost effective manner.
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Kim Schuweiler, QRC, RN, BAN, CDMS kim.schuweiler@alarisgroup.com P O Box 156 Clear Lake MN 55319 Office 320-252-6494 Toll Free 888-730-1411 Fax 1-866-815-0860 Mobile 612-267-0350 ALARIS Select Team: Catastrophic	Kim began her career working for case management firms in 1990. From 1990 through 1997, she held a variety of positions at two national rehabilitation firms and a health care organization providing direct case management, hospital bill review and audit services, telephonic triage services and working with employers to provide education on managed care. Her other nursing experience includes direct clinical experience in acute care and surgical units, and school health nursing. Her vast experience and breadth of knowledge enable her to work effectively with a variety of clients, employers and health care providers.
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Amanda Srock, QRC-Intern, LSW, BS, BA Multilingual: Spanish amanda.srock@alarisgroup.com P O Box 2414 St. Paul MN 55102-0414 Office 651-207-8037 Toll Free 866-749-5592 Fax 1-866-820-8182 Mobile 612-418-9840 ALARIS Select Team: Multicultural	Amanda joins The ALARIS Group, Inc.® as a bilingual nurse case manager in the Twin Cities. Amanda is a QRC-Intern and a licensed social worker with experience in coordinating return to work, completing skills analysis, and providing vocational counseling while utilizing job placement services. Amanda’s knowledge and her ability to communicate effectively with Spanish-speaking injured workers enables her to provide excellent outcomes for customers and timely return to work for claimants.
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Heather A. Steffen, QRC, MS, BA, CRC, CVE heather.steffen@alarisgroup.com P O Box 332 Somerset WI 54025 Office 715-294-2716 Toll Free 888-790-6501 Fax 1-866-269-2596 Mobile 715-377-6453 ALARIS Select Team: Independent Vocational Evaluations	Heather Steffen brings to The ALARIS Group, Inc.® experience working in public and private rehabilitation since 1995. She is also a Certified Rehabilitation Counselor. Her education coupled with her background with private and public entities in job search activities will help ensure successful outcomes with difficult to place client populations. In addition to meeting placement needs, Heather is also experienced with the full array of vocational counseling services making her an expert at developing individualized rehabilitation plans.
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Ellen Swanson, QRC - Intern, RN, MS, BS ellen.swanson@alarisgroup.com P O Box 16650 St. Louis Park MN 55416 Office 612-219-0489 Fax 1-866-883-6947 Mobile 612-219-0489 ALARIS Select Team: Catastrophic	Ellen joins The ALARIS Group, Inc.® with an immense amount of experience in nursing and rehabilitation. With over 27 years of experience in the nursing field, Ellen has specialized in Acute and Chronic Pediatric and Adult Dialysis and Solid Organ Transplant. In addition, she has experience in rehabilitation, burns, mental health, medical-surgical nursing as well as holding positions as a traveling nurse, a cruise nurse, and a liver transplant coordinator. Ellen’s superior ability in managing patients from the start of their illness to recovery enables her to be a successful and effective case manager.
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Maureen Ziezulewicz, QRC, MA, BS, CRC, CCM maureen.ziezulewicz@alarisgroup.com P O Box 27391 Golden Valley MN 55427 Office 763-546-9598 Toll Free 866-546-9739 Fax 1-866-568-2951 Mobile 612-750-7303 ALARIS Select Team: Independent Vocational Evaluations	Maureen brings over 30 years of experience in case management, disability management issues, and vocational counseling and rehabilitation. Prior to joining The ALARIS Group, Inc.®, Maureen was vice-president of a large rehabilitation company where she worked with disability management issues and provided medical and vocational case management services to industrially injured workers. In addition, she provided expert witness services in workers' compensation, personal injury, divorce and employment law. Maureen's vast experience and broad knowledge of workers' compensation, Social Security and ADA issues enable her to resolve cases expeditiously and effectively. Maureen is an Authorized Rehabilitation Provider for the Union Construction Crafts Trade Workers' Compensation Fund.
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