The ALARIS Group, Inc.®

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Iowa

Great Plains
Nicolas Rizer Account Executive - IA
Marijo L. Storment Director of Sales and Operations - Great Plains
Tina Uhing Assistant Manager - Great Plains
Shawn Wills National Sales Manager

Sioux City Iowa & Nebraska
Cindy Miller Medical Case Manager
Karrie Patino Medical Case Manager
Katie Stoakes Vocational Specialist

Iowa City/Cedar Rapids
Carole Holdaway Medical Case Manager
Sandy Less Medical Case Manager

Quad Cities
Jonnie L. Shannon Medical Case Manager

Des Moines/Central Iowa
Marsha Armstrong Medical Case Manager
Becky Hoener Medical Case Manager
Candice Kaelber Medical Case Manager
Scott Mailey Vocational/Medical Case Manager
Rebecca Nichols Medical/Vocational Case Manager
Lisa Ramirez Bi-Lingual Medical Case Manager
Camille Voth Medical Case Manager

Northeastern Iowa
Sue Gaul Medical Case Manager
Joan Rizer Medical Case Manager
Susan Wessels Medical Case Manager

Northern Iowa
Becky Avelar Case Manager
Karen Dokken Case Manager

Nicolas Rizer, BA Account Executive - IA nicolas.rizer@alarisgroup.com P O Box 71251 Clive IA 50325 Office 515-401-9901 Toll Free 866-511-7638 Fax 1-866-648-5879 Mobile 515-745-3578	Nicolas' background as a sales representative and manager prepares him well for his position as an Account Executive in Iowa. Nicolas' experience and knowledge in sales and management enable him to serve customers efficiently. In addition, his willingness and ability to consider the customers’ needs, while assuring customer satisfaction allow him to provide exemplary service.
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Marijo L. Storment, RN, BSN, CCM Director of Sales and Operations - Great Plains marijo.storment@alarisgroup.com P O Box 207 Garretson SD 57030 Office 605-594-8160 Toll Free 877-487-6194 Fax 1-866-743-4960 Mobile 605-359-7500	Marijo spent six years working in personal lines insurance before beginning a nursing career specializing in medical and surgical nursing with an emphasis on trauma. Since 1995, she has been involved in every aspect of the case management industry including field case management and the delivery of managed care products. Marijo is the Director of Sales and Operations for The ALARIS Group, Inc.® in South Dakota, Iowa, Nebraska, Kansas and Missouri.
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Tina Uhing, RN, CCM Assistant Manager - Great Plains tina.uhing@alarisgroup.com P O Box 32 Colman SD 57017 Office 605-534-3899 Toll Free 888-324-2409 Fax 1-866-532-6081 Mobile 605-864-1655 ALARIS Select Team: Catastrophic	Prior to joining The ALARIS Group, Inc.®, Tina's experience included providing both field based and telephonic case management services since 1997. She has an extensive knowledge of managed care within the workers’ compensation arena. As well as providing case management services herself, Tina also was responsible for training and supervising staff new to managed care and field case management. Tina's experience also includes management and supervision of an inpatient psychiatric unit at a health care facility. Her knowledge and leadership skills give her the ability to work effectively on a variety of cases.
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Shawn Wills National Sales Manager shawn.wills@alarisgroup.com P O Box 298 Savage MN 55378 Office 402-896-4474 Toll Free 866-645-9681 Fax 1-866-351-3965 Mobile 402-290-8662	Prior to joining The ALARIS Group, Inc.®, Shawn has been involved in the worker's compensation industry since 1998. His experience includes claims administration as well as sales management. Shawn has handled all aspects of marketing varied products within the industry, including working with operational leaders to ensure resolution of issues as well as compliance with customer service requirements. He has been exposed to working with insurance carriers, third party administrators, self-insured’s and large employers. The ALARIS Group, Inc.® is proud to welcome him to our sales team. Shawn can answer any questions you may have regarding our various products or individual case managers in Iowa, Nebraska or Western Missouri.
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Cindy Miller, RN, CCM cindy.miller@alarisgroup.com 5414 Glenn Avenue Sioux City IA 51106 Office 712-276-1666 Toll Free 866-779-0478 Fax 1-866-741-4469 Mobile 712-251-5186 ALARIS Select Team: Catastrophic	Cindy joins The ALARIS Group, Inc.® with a clinical nursing background and extensive case management experience. Cindy has been a registered nurse since 1985 and a medical case manager since 1997. Prior to coming to ALARIS®, Cindy worked for a national case management company as both a medical case manager and a branch manager, helping to open a new branch office and overseeing the hiring and supervising of its nurses. Cindy serves clients and customers in the Sioux City area.
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Karrie Patino, RN, BSN karrie.patino@alarisgroup.com P O Box 2455 Sioux City IA 51106 Office 712-276-3003 Fax 1-866-464-5916 Mobile 712-870-0977	Karrie has worked in case management since 1997 and is a registered nurse in Iowa. She is capable and qualified in making assessment and treatment decisions and is able to work effectively in independent or team settings. Karrie’s strong communication skills, her ability to evaluate problems, and her knowledge of the complexities of workers’ compensation make her well suited for providing positive outcomes for her clients and customers.
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Katie Stoakes, QRC - Intern, MS, CRC katie.stoakes@alarisgroup.com 1211 N. Pekin Place Sioux Falls SD 57107 Office 218-336-4749 Toll Free 877-251-7997 Fax 1-866-576-3692 Mobile 605-254-6405	Katie joins ALARIS® as a Vocational Case Manager in South Dakota. Katie’s previous position as a disability service facilitator enabled her to gain invaluable experience in job coaching and assessment, case management, personal care and evaluating client’s abilities to perform job duties. In addition, Katie has a Master’s Degree in Rehabilitation Counseling.
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Carole Holdaway, RN, BSN carole.holdaway@alarisgroup.com P O Box 5594 Coralville IA 52241 Office 319-248-3181 Toll Free 877-248-3177 Fax 1-866-316-5145 Mobile 319-321-8727 ALARIS Select Team: Catastrophic	Carole joins The ALARIS Group, Inc.® with a background in managing workers' compensation and disability claims, coordinating quality improvement programs and managing quality services in a utilization management and review department. Carole also is a registered nurse and has worked in emergency units, oncology/hematology units and ophthalmology and internal medicine units. Carole is a Managed Care Professional as certified by the Health Insurance Association of American (HIAA).
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Sandy Less, RN, BSN sandy.less@alarisgroup.com P O Box 182 Swisher IA 52338 Office 319-848-8236 Toll Free 866-375-8236 Fax 1-866-302-8004 Mobile 319-361-3292	Sandy has worked as a medical case manager in the rehabilitation field since 2000. She is familiar with area employers, health care providers and has the expertise to identify the pertinent issues on a file, resolve conflicts and move it forward to successful resolution. Sandy also has experience with auditing medical records while supervising utilization review and the appeal process in the managed care arena. Sandy began her career as an RN in clinical nursing in 1979 working in various capacities including psychiatric nursing. She also brings to her position research experience working with universities and pharmaceutical companies. Her breadth of knowledge provides Sandy with expertise allowing her to provide effective service on a wide array of issues which may evolve in case management.
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Jonnie L. Shannon, RN jonnie.shannon@alarisgroup.com 13226 Wolf Road Geneseo IL 61254 Office 309-944-4252 Toll Free 866-882-8693 Fax 1-866-246-8901 Mobile 309-781-0939 ALARIS Select Team: Catastrophic	Jonnie's experience includes working since 1995 as a medical case manager providing field based case management services to injured workers within the workers' compensation system. She has developed an ability to build rapport between employers, medical providers and the injured workers to ensure timely optimal outcomes. Jonnie brings to her work as a field based case manager, prior experience as an instructor in a community college setting in the medical field and both administrative and direct clinical nursing experience in hospital and long term care facility settings.
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Marsha Armstrong, RN marsha.armstrong@alarisgroup.com P O Box 102 Perry IA 50220 Office 218-336-4760 Toll Free 866-905-5119 Fax 1-866-588-9961 Mobile 515-473-4088 ALARIS Select Team: Catastrophic	Marsha joins The ALARIS Group, Inc.® as a medical case manager in Iowa. Marsha has worked as a case manager, a medical management supervisor, a director of nursing and a nurse reviewer for multiple insurance companies, hospitals, and foundations since 1986. Previous to coming to ALARIS®, Marsha was a telephonic and field case manager in the workers' compensation unit for a large insurance company. Marsha's extensive experience within case management and nursing allows her to be a proactive case manager meeting needs of both the customer and the client in an effective and cost effective manner.
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Becky Hoener, RN, BSN, CCM becky.hoener@alarisgroup.com 2200NW 159th Street, Suite 400, PMB 269 Clive IA 50325 Office 218-336-4762 Fax 866-363-6445 Mobile 515-681-6925 ALARIS Select Team: Catastrophic	Becky’s extensive case management and clinical nursing experience dates back to 1985. Before joining ALARIS® as a medical case manager, Becky worked as a medical and disability case manager for a national insurance company. In addition, she has gained invaluable medical knowledge as a registered nurse in pre and post-operative positions for a variety of specialties. Becky’s wealth of experience in both medical case management and clinical nursing enable her to be an effective case manager who values quality, efficiency and a team approach to problem-solving complex issues.
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Candice Kaelber, MS, LPN, CRC. CDMS, CCM candice.kaelber@alarisgroup.com P O Box 5404 Coralville IA 52241 Office 319-337-5188 Fax 1-866-827-4139	Candice has been a successful case manager since 1983. During that time she has coordinated medical care for workers compensation injuries, as well as for long and short term disability conditions. In addition to providing skilled medical case management services, Candice is a Certified Rehabilitation Counselor (CRC) and for years has prepared people to return to work by providing job readiness training, job seeking & interviewing skills instruction, job development and job placement assistance. Candice is able to perform Vocational Assessments, Transferable Skills Analysis and Labor Market research.. She is a highly proficient health and vocational professional. Not only is she a Certified Rehabilitation Counselor, but she also has certifications in Case Management and Disability Case Management.
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Scott Mailey, MA, CDMS scott.mailey@alarisgroup.com 6535 Del Matro Avenue Windsor Heights IA 50324 Fax 1-877-878-2329 Mobile 515-681-7887
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Rebecca Nichols, RN, CCM rebecca.nichols@alarisgroup.com P O Box 133 Knoxville IA 50138 Fax 1-877-567-7302 Mobile 641-820-1114
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Lisa Ramirez, RN, BSN, COHN, CCM Multilingual: Spanish lisa.ramirez@alarisgroup.com P O Box 808 Ottumwa IA 52501 Office 641-684-6108 Toll Free 877-775-2665 Fax 1-877-701-1397 Mobile 641-799-9970 ALARIS Select Team: Multicultural	As a registered nurse and a certified occupational health nurse, Lisa has held positions as a clinical nurse, workers' compensation coordinator, case manager, occupational health nurse, and correctional nurse. Most recently, Lisa managed all open workers' compensation claims for a large employer. Lisa's extensive experience in health, safety, first aid and her ability to speak Spanish combined with her effective leadership, interpersonal and problem solving skills enable her to be a proactive case manager effectively meeting the needs of both the customer and the client.
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Camille Voth, RN, BSN camille.voth@alarisgroup.com P O Box 114 Ankeny IA 50021 Toll Free 866-965-3655 Fax 1-866-315-7599 Mobile 515-822-2156	Camille has a background in workers’ compensation claims holding positions as a manager and representative for a national insurance company. In addition, Camille is a registered nurse and has worked in the emergency room and in the intensive critical care unit. Camille’s depth of familiarity with the workers’ compensation system allows her to accurately assess and effectively direct treatment. Camille’s experience in claims and her willingness to take on challenges head-on enable her to be an effective and valuable case manager in Iowa.
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Sue Gaul, RN, BSN, ONC sue.gaul@alarisgroup.com P O Box 1538 Dubuque IA 52001 Office 218-336-4761 Toll Free 877-231-5422 Fax 1-866-491-1697 Mobile 563-552-6058	Sue has been a registered nurse since 1989 and has worked as an in-house case manager since 1992 managing all of the workers’ compensation cases. As a clinic nurse manager, she also developed an IME program, coordinated all nursing staff, provided general marketing of the occupational health program, and developed educational material for patients. Sue’s wealth of experience within the health care system and ability to coordinate and communicate with all necessary parties enables her to be an efficient case manager with successful return to work outcomes.
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Joan Rizer, RN joan.rizer@alarisgroup.com P O Box 52 Strawberry Point IA 52076 Office 563-933-2181 Toll Free 866-374-2181 Fax 1-866-595-4338 Mobile 563-920-6242 ALARIS Select Team: Catastrophic	Joan's background includes over 25 years of valuable experience in the field of nursing including case management, long term care management and cardiac rehabilitation. Before joining ALARIS®, Joan worked as a field case manager for a national case management company and as a director of nurses for a convalescent home. Joan's excellent communication skills enable her to negotiate toward positive outcomes and supervise and problem solve comfortably.
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Susan Wessels, RN, CCM susan.wessels@alarisgroup.com P O Box 628103 Middleton WI 53562-8103 Office 608-831-4366 Toll Free 800-277-2084 Fax 1-866-533-9399 Mobile 608-576-1892 ALARIS Select Team: Catastrophic	Susan's thirty-five years of nursing have strengthened her critical thinking and problem solving skills. Her career expertise includes emergency care, critical care, occupational health and medical case management. Her experiences in these demanding areas make her the nurse case manager of choice for complex medical rehabilitation cases. Susan has specialized in workers' compensation case management since 1995. Susan has developed a very strong following in the Madison, Janesville, and Portage regions, and covers files in western Wisconsin and eastern Iowa as well.
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Becky Avelar, QRC-Intern, RN becky.avelar@alarisgroup.com 103 9th Street N. Northwood IA 50459 Office 218-336-4842 Fax 1-866-692-7068 Mobile 641-590-6089	Becky has experience in workers’ compensation case management since 1998 and worked as a staff nurse and public health nurse since 1994. Prior to her work at ALARIS, Becky worked as a Health Unit Manager proving case management, injury triage, and office management. In addition, she is a registered nurse in Iowa and Minnesota and is a Certified Occupational Hearing Conservationist. Becky joins ALARIS as a medical case manager in northern Iowa.
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Karen Dokken, QRC, RN, BA, CDMS karen.dokken@alarisgroup.com 22446 690th Avenue Alden MN 56009 Toll Free 877-977-8400 Fax 1-866-741-3388 Mobile 507-339-3374	Karen has nineteen years of occupational and industrial health nursing experience in her background working for a large employer in southern Minnesota. In 1992, she entered the workers’ compensation arena and has been functioning as a Disability Case Manager and Rehabilitation Consultant since that time. Karen is the case manager of choice for many employers and carriers who do business in southern Minnesota because of her knowledge of that area and expertise in the field of rehabilitation. Karen is an Authorized Provider for the Union Construction Crafts Trade Workers' Compensation Fund.
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