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ALARIS Surveys

Chicago Metro
Jacqueline Kalbfell-Kolp Medical Case Manager
Megan Kenyon Account Executive - IL
Jo Malone Director of Sales and Operations - IL/Eastern MO
Blanca Palomo Medical Case Manager
Sonia Rembisz Medical Case Manager

South Chicagoland
Karen Buckner Medical Case Manager
Jacqueline Kalbfell-Kolp Medical Case Manager
Maria Medrano Medical Case Manager

South Chicago/Joliet
Claudia Maldonado Medical Case Manager

Central/South Central
Reva Payne Life Care Planner
Anita Simpson Medical Case Manager

Northwestern Illinois
Theresa Cuevas Medical Case Manager
Bonnie Daneels Medical Case Manager

Sue Gaul Medical Case Manager
Sonia Rembisz Medical Case Manager

Northwest Suburbs
Theresa Cuevas Medical Case Manager
Tammy Lindley Lutz Vocational Case Manager
Sonia Rembisz Medical Case Manager
Rose Zapel Medical Case Manager

Western Suburbs
Linda Savage Medical Case Manager
Lynn Schullo Medical Case Manager

Quad Cities
Jonnie L. Shannon Medical Case Manager

Southern Illinois
Marsha Dowdall Medical Case Manager
Julia Harper Medical Case Manager
Ali Rodell Medical Case Manager

Jacqueline Kalbfell-Kolp, RN, BSN, CCM, MS, MBA jacqueline.kalbfell-kolp@alarisgroup.com P O Box 439405 Chicago IL 60643 Office 773-779-7214 Toll Free 877-779-7214 Fax 1-866-840-3492 Mobile 224-213-2297	Jackie is a welcomed addition for Chicagoland , South Chicago and Northwest Indiana. Jackie has multi-specialty experience within the hospital environment including primary care and occupational health clinics; accountability as a clinical director and manager for the Emergency Department; implementation of quality improvement programs; and oversight for hospital wide educational programs and accreditation surveys. Jackie has been working in field case management since 1999 in the area and brings rich experience in the projection of medical costs, ensuring delivery of appropriate and cost effective services and coordinating safe and expeditious return to work for injured employees.
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Megan Kenyon, MBL Account Executive - IL megan.kenyon@alarisgroup.com P O Box 408440 Chicago IL 60640 Office 773-549-1474 Toll Free 866-549-1474 Fax 1-866-315-7686 Mobile 630-200-1595	Megan is a welcomed addition to the Illinois team! She joins ALARIS® as an Account Executive to assist in developing and growing the greater Chicago market opportunities. Her sales origins are with a national medical services provider where she managed key account relationships. As a dedicated liaison between internal and external marketing teams, she analyzed data to support pricing and account penetration. Her strong organizational and interpersonal communication skills, along with a solid customer focus, will ensure continued excellent ALARIS® service and success.
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Jo Malone, CPCU Director of Sales and Operations - IL/Eastern MO jo.malone@alarisgroup.com P O Box 31367 Chicago IL 60631 Office 847-490-9950 Toll Free 888-987-0818 Fax 1-866-947-0050 Mobile 847-849-9937	Jo's professional background includes positions in the workers' compensation, disability management and managed care field since 1993. She has obtained extensive knowledge of the industry as an account executive, district manager and regional director for a national rehabilitation case management company. Previous to her senior management positions, Jo worked as a claims manager and adjuster for fifteen years. Jo's many past responsibilities and her specialized training in Crisis Response and Ergonomic Evaluation prepare her well for her position as Director of Sales and Operations in Illinois/Eastern Missouri.
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Blanca Palomo, RN, BSN, LNC Multilingual: Spanish blanca.palomo@alarisgroup.com P O Box 408326 Chicago IL 60640-8326 Office 773-989-9030 Toll Free 866-989-9030 Fax 1-866-425-6995 Mobile 773-220-2292 ALARIS Select Team: Catastrophic, Multicultural	Blanca’s experience in the healthcare industry has been broad in scope, highlighting distinctive opportunities as a nurse case manager in the workers’ compensation arena; certified legal nurse consultant assisting on counter-analysis strategies within the legal environment; and as a public health clinician making recommendations on policy and protocol for municipal health, safety and risk management departments. Blanca’s clinical nursing history chronicles a wide range of strong experience to include intensive care, med-surgery, telemetry, OB/GYN, geriatrics and discharge planning. Her bilingual Spanish talents support her case management goals of exceptional customer service, client education, conflict resolution and supporting accurate and timely communication with all case contacts, ensuring return to work and expense management outcomes.
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Sonia Rembisz, RN, CCRN Multilingual: Polish, Russian sonia.rembisz@alarisgroup.com P O Box 68762 Schaumburg IL 60168 Office 847-843-0540 Toll Free 877-843-0540 Fax 1-866-855-1688 Mobile 312-590-7683 ALARIS Select Team: Multicultural	Sonia’s nursing career began over 20 years ago in the occupational health arena providing trauma response and assisting with heavy rescue operations with coal mine accidents throughout Europe and the Middle East. Her professional nursing experience includes intensive care of multi-system failure patients; trauma and critically ill; telemetry; and med-surgery. Sonia was instrumental in developing protocols for Medicare special needs patients with cardiac, pulmonary and pre-renal disease directly resulting in improved outcomes for chronically ill patients. The backdrop provided by her various clinical roles and her rich Eastern European language skills allow her to work constructively and effectively with primary and specialist physicians and injured workers and their family members to identify needs and coordinate necessary care. Her knowledge of community resources and the elimination of language barriers provide valuable education opportunities for clients and support solid, expeditious case solutions.
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Karen Buckner, RN, BSN, CCM karen.buckner@alarisgroup.com P O Box 1636 Homewood IL 60430 Office 708-877-6816 Toll Free 888-877-6816 Fax 1-866-741-4474 Mobile 708-927-9822 ALARIS Select Team: Catastrophic	Karen comes to The ALARIS Group, Inc.® with extensive expertise in the areas of medical case management, telephonic case management, utilization review and cost containment. Karen’s background includes case management work, including a specialty in workers' compensation disability management with national companies, clinical roles in adult psychiatrics and a facilitator for various community outreach groups such as Goal Setting and 12-Step. Karen’s vast experience in case management, knowledge of the medical community and focus on outcomes are welcomed assets to ALARIS®. Karen is strategically located in the South Chicago area, easily accessible to downtown Chicago, Joliet and Kankakee and the northwest corner of Indiana.
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Jacqueline Kalbfell-Kolp, RN, BSN, CCM, MS, MBA jacqueline.kalbfell-kolp@alarisgroup.com P O Box 439405 Chicago IL 60643 Office 773-779-7214 Toll Free 877-779-7214 Fax 1-866-840-3492 Mobile 224-213-2297	Jackie is a welcomed addition for Chicagoland , South Chicago and Northwest Indiana. Jackie has multi-specialty experience within the hospital environment including primary care and occupational health clinics; accountability as a clinical director and manager for the Emergency Department; implementation of quality improvement programs; and oversight for hospital wide educational programs and accreditation surveys. Jackie has been working in field case management since 1999 in the area and brings rich experience in the projection of medical costs, ensuring delivery of appropriate and cost effective services and coordinating safe and expeditious return to work for injured employees.
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Maria Medrano, RN, BSN Multilingual: Spanish maria.medrano@alarisgroup.com P O Box 118 Flossmoor IL 60422-0118 Office 708-747-2436 Toll Free 877-747-4117 Fax 1-866-567-2996 Mobile 708-821-8600 ALARIS Select Team: Multicultural	Maria has worked as a bilingual nurse case manager since 1999. Her ability to communicate with Spanish and English speaking clients makes her a valuable asset to the ALARIS® nurse case management team. Before joining The ALARIS Group, Inc.®, Maria worked as a case manager for a national case management company. Maria’s skilled nursing background and experience in bilingual case management enable her to negotiate toward positive outcomes and supervise and problem solve comfortably.
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Claudia Maldonado, RN Multilingual: Spanish claudia.maldonado@alarisgroup.com P O Box 4054 Joliet IL 60436 Office 815-267-8520 Toll Free 888-267-8520 Fax 1-866-819-2471 Mobile 815-531-4649 ALARIS Select Team: Catastrophic, Multicultural	Claudia brings over six years of medical case management experience in the workers’ compensation arena to The ALARIS Group, Inc.®. She is bilingual, fluent in Spanish and English, and her expertise is demonstrated throughout Chicagoland and northern/central Illinois working with and providing support to the Spanish population. Her extensive clinical experience in med-surgical support and industrial medicine have provided a solid foundation to promote appropriate rehabilitation interventions and coordinating treatment plans effectively and efficiently. Claudia's knowledge of medical providers, community resources and her cultural sensitivities assist in ensuring successful outcomes and case resolution.
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Reva Payne, Ph.D., MSCPsy, CCM, CDMS, CLCP, MSCC, QRC reva.payne@alarisgroup.com P O Box 309 Divide CO 80814 Office 719-748-3493 Toll Free 877-602-8964 Fax 1-866-723-0259 Mobile 719-648-4318	Reva has over 12 years of experience steeped in medical specialty product delivery. She served as a national product manager with oversight on quality control; report development and improvement; customer sales and service; and the presentation of trainings and educational seminars. Her origins as a case manager were focused on providing rehabilitation assistance returning individuals to their maximum potential and employment and providing expert testimony. Her solid and effective presentation with legal professionals became the blueprint for Reva providing extensive expert witness vocational services to attorneys and employers by assisting legal teams with trial preparation and cross examination of other experts. Reva brings skill and talent in the performance of life care plans; medicare set asides; medical cost projections; and crisis intervention.
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Anita Simpson, RN, CCM, CLCP anita.simpson@alarisgroup.com P O Box 387 New Berlin IL 62670 Office 217-488-2178 Toll Free 877-488-2178 Fax 1-866-823-3715 Mobile 217-299-8702 ALARIS Select Team: Catastrophic, Life Care Planning	Anita brings a solid background in medical case management to The ALARIS Group, Inc.® having been in the industry since 2001. Her areas of expertise and education include catastrophic case management, orthopedics, pain management and life care planning. Anita's sharp clinical experience in critical care, trauma, medical/surgical and occupational health in conjunction with her law enforcement career provide her with the ability to assess and solidly manage the most difficult cases which result in successful recoveries and optimal case resolution. With Anita positioned in Springfield, Illinois, her experience proffers valuable perspective and knowledge of the medical and community resources in central and southern Illinois including St. Louis. In addition to providing field and/or telephonic medical case management on the most complex cases, Anita is also available to respond to any medical cost projection or life care planning needs.
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Theresa Cuevas, RN, BS Multilingual: Spanish theresa.cuevas@alarisgroup.com P O Box 7361 Algonquin IL 60102 Office 847-458-1653 Toll Free 877-458-1653 Fax 1-866-618-7645 Mobile 224-234-1044 ALARIS Select Team: Multicultural	Theresa adds to our growing talented team of case managers in the Chicagoland and northwestern suburban areas. She brings seven years of case management experience, both telephonic and field. Her career origins include home heath care, women’s health, school nursing and supporting the cost containment efforts of a third party administrator. Theresa is positioned such that she can assist in responding to the bilingual Spanish speaking needs of our customers in Chicago and in Rockford. She is expeditious and focused on response and care delivery for file movement and closure.
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Bonnie Daneels, RN, BS, CCM, COHN/CM bonnie.daneels@alarisgroup.com P O Box 253 Roscoe IL 61073 Office 815-623-7703 Toll Free 866-623-7703 Fax 1-866-370-4549 Mobile 815-985-2036 ALARIS Select Team: Catastrophic	Bonnie's experience as a regional supervisor for a national case management company provides her with a working relationship with health care professionals and many businesses in her area. Bonnie has also worked as a nurse in a Rehabilitation Unit and as an Occupational Health Nurse. Bonnie's background and expertise allow her to move cases forward effectively and efficiently.
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Sue Gaul, RN, BSN, ONC sue.gaul@alarisgroup.com P O Box 1538 Dubuque IA 52001 Office 563-557-7574 Toll Free 877-231-5422 Fax 1-866-491-1697 Mobile 563-552-6058	Sue has been a registered nurse since 1989 and has worked as an in-house case manager since 1992 managing all of the workers’ compensation cases. As a clinic nurse manager, she also developed an IME program, coordinated all nursing staff, provided general marketing of the occupational health program, and developed educational material for patients. Sue’s wealth of experience within the health care system and ability to coordinate and communicate with all necessary parties enables her to be an efficient case manager with successful return to work outcomes.
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Sonia Rembisz, RN, CCRN Multilingual: Polish, Russian sonia.rembisz@alarisgroup.com P O Box 68762 Schaumburg IL 60168 Office 847-843-0540 Toll Free 877-843-0540 Fax 1-866-855-1688 Mobile 312-590-7683 ALARIS Select Team: Multicultural	Sonia’s nursing career began over 20 years ago in the occupational health arena providing trauma response and assisting with heavy rescue operations with coal mine accidents throughout Europe and the Middle East. Her professional nursing experience includes intensive care of multi-system failure patients; trauma and critically ill; telemetry; and med-surgery. Sonia was instrumental in developing protocols for Medicare special needs patients with cardiac, pulmonary and pre-renal disease directly resulting in improved outcomes for chronically ill patients. The backdrop provided by her various clinical roles and her rich Eastern European language skills allow her to work constructively and effectively with primary and specialist physicians and injured workers and their family members to identify needs and coordinate necessary care. Her knowledge of community resources and the elimination of language barriers provide valuable education opportunities for clients and support solid, expeditious case solutions.
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Theresa Cuevas, RN, BS Multilingual: Spanish theresa.cuevas@alarisgroup.com P O Box 7361 Algonquin IL 60102 Office 847-458-1653 Toll Free 877-458-1653 Fax 1-866-618-7645 Mobile 224-234-1044 ALARIS Select Team: Multicultural	Theresa adds to our growing talented team of case managers in the Chicagoland and northwestern suburban areas. She brings seven years of case management experience, both telephonic and field. Her career origins include home heath care, women’s health, school nursing and supporting the cost containment efforts of a third party administrator. Theresa is positioned such that she can assist in responding to the bilingual Spanish speaking needs of our customers in Chicago and in Rockford. She is expeditious and focused on response and care delivery for file movement and closure.
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Tammy Lindley Lutz, MS, BS, CRC, LCPC tammy.lindleylutz@alarisgroup.com P O Box 5 Ringwood IL 60072-9998 Office 815-759-0602 Toll Free 866-748-0602 Fax 1-866-777-9898 Mobile 815-600-0722	Tammy is a Certified Rehabilitation Counselor and a Licensed Clinical Professional Counselor. She holds a Master’s degree in Rehabilitation Counseling Psychology. She is seasoned in providing the full spectrum of vocational case management services since 1993 to industrially injured workers and other disability groups to include, credit disability, FELA and LTD. Tammy is experienced in administering testing; transferable skills, labor market and job analyses; vocational counseling; and developing new employment opportunities. Employers and carriers work directly with Tammy as she is well versed in the ADA and familiar with community resources at many levels. She is comfortable providing expert testimony and is an excellent choice for those files with a complicated return to work situation.
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Sonia Rembisz, RN, CCRN Multilingual: Polish, Russian sonia.rembisz@alarisgroup.com P O Box 68762 Schaumburg IL 60168 Office 847-843-0540 Toll Free 877-843-0540 Fax 1-866-855-1688 Mobile 312-590-7683 ALARIS Select Team: Multicultural	Sonia’s nursing career began over 20 years ago in the occupational health arena providing trauma response and assisting with heavy rescue operations with coal mine accidents throughout Europe and the Middle East. Her professional nursing experience includes intensive care of multi-system failure patients; trauma and critically ill; telemetry; and med-surgery. Sonia was instrumental in developing protocols for Medicare special needs patients with cardiac, pulmonary and pre-renal disease directly resulting in improved outcomes for chronically ill patients. The backdrop provided by her various clinical roles and her rich Eastern European language skills allow her to work constructively and effectively with primary and specialist physicians and injured workers and their family members to identify needs and coordinate necessary care. Her knowledge of community resources and the elimination of language barriers provide valuable education opportunities for clients and support solid, expeditious case solutions.
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Rose Zapel, RN, BSN, CCM, CDMS, LNCC Multilingual: Spanish rose.zapel@alarisgroup.com P O Box 315 Lake Zurich IL 60047-0315 Office 847-726-8285 Toll Free 866-656-8285 Fax 1-866-315-1813 Mobile 847-977-2734 ALARIS Select Team: Multicultural	Rose’s career resonates with impressive multi-disciplined experiences within the insurance arena allowing her to utilize her solid nursing and case management background. Her positions have included catastrophic case management; supervision of nationwide case management teams; oversight of hospital bill auditing; product development; and quality assurance. Rose successfully developed liability products for insurance business lines and in-house training programs. In addition to workers’ compensation and liability handling, she is familiar with LTD and group health and as a Legal Nurse Consultant, Rose provides medical record analysis and deposition preparation services for attorneys and a varied insurance-based audience. Her 24 years in the industry underscores her extensive knowledge of the medical community and ancillary services. This, coupled with her bilingual Spanish speaking talents, facilitate successful conclusion of the most challenging cases.
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Linda Savage, RN, CCM linda.savage@alarisgroup.com P O Box 452 Plainfield IL 60544 Office 815-436-5354 Toll Free 866-568-5354 Fax 1-866-451-0264 Mobile 815-207-1593	Linda brings a wide-ranging disability management career to The ALARIS Group, Inc.® Her expertise is in occupational nursing; nurse paralegal consulting; wellness education; and integrated disability with workers’ compensation, ADA, FLMA and ergonomics. Her focus within the workers’ compensation arena has leveraged off her previous opportunities with telephonic and field case management, in addition to bill audits; assisting employers with job modifications and transitional work programs; and auto liability case management. Linda’s skills as an effective, proactive communicator, educator and problem-solver foster client self-care management through the health care system and produce positive bottom line impact for the customers, minimizing cost and liability.
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Lynn Schullo, RN lynn.schullo@alarisgroup.com P O Box 9063 Naperville IL 60567 Office 630-717-5375 Toll Free 866-649-1877 Fax 1-866-436-0565 Mobile 630-303-1718 ALARIS Select Team: Catastrophic	Lynn joins The ALARIS Group, Inc.® with a background in both workers' compensation case management, cost containment and strong clinical nursing. Her experience in case management provides her with a working relationship with health care professionals and many ancillary resources in the area allowing her to move cases toward resolution effectively and expeditiously. Her impressive clinical experience in orthopedics and challenging med-surgical settings provides a solid foundation and familiarity with current treatment modalities and the ability to quickly identify barriers to recovery. Lynn is situated in the northwest suburbs and is servicing the entire Chicagoland area.
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Jonnie L. Shannon, RN jonnie.shannon@alarisgroup.com 13226 Wolf Road Geneseo IL 61254 Office 309-944-4252 Toll Free 866-882-8693 Fax 1-866-246-8901 Mobile 309-781-0939 ALARIS Select Team: Catastrophic	Jonnie's experience includes working since 1995 as a medical case manager providing field based case management services to injured workers within the workers' compensation system. She has developed an ability to build rapport between employers, medical providers and the injured workers to ensure timely optimal outcomes. Jonnie brings to her work as a field based case manager, prior experience as an instructor in a community college setting in the medical field and both administrative and direct clinical nursing experience in hospital and long term care facility settings.
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Marsha Dowdall, RN, CCM marsha.dowdall@alarisgroup.com P O Box 911 Imperial MO 63052 Office 636-461-0132 Toll Free 866-505-9923 Fax 1-866-551-1892 Mobile 314-583-3514 ALARIS Select Team: Catastrophic	Marsha joins us in the St. Louis area and her arrival helps to anchor a fast-growing part of the region for us. She has over 25 years of experience in the industry touching on specialized bill auditing, occupational health nursing, telephonic and field case management. Marsha has spent time as an independent contractor specializing in catastrophic and complex accident files for workers’ compensation, liability and short/long term disability. She has a very extensive knowledge of the medical community in the eastern Missouri area for occupational health and workers’ compensation. Her goals are focused on recovery occurring concurrently with cost containment and a successful return to work.
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Julia Harper, RN julia.harper@alarisgroup.com P O Box 422 Murphysboro IL 62966 Office 618-687-2978 Toll Free 877-687-2978 Fax 1-866-260-1324 Mobile 618-201-1048	Julia has worked closely with employers and health care professionals in Southern Illinois and Southeastern Missouri while providing workers’ compensation case management services. Her extensive nursing background in med/surg; post-intensive care and discharge planning provided a foundation for her success in serving those physically and cognitively disabled due to acquired brain injury. Julia’s strengths are evident in her planning and problem-solving. She is experienced in working with individuals from diverse cultural , socioeconomic and educational backgrounds – assessing their needs and providing quality case management. Her familiarity with this challenging geographical area delivers solutions for expeditious and efficacious healthcare delivery to injured workers and offers immediate service strategies for the claims professional.
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Ali Rodell, RRT, RN ali.rodell@alarisgroup.com Box #143, 3477 Nameoki Road Granite City IL 62040 Office 618-876-8552 Toll Free 866-941-3804 Fax 1-866-328-7545 Mobile 618-977-3991	Ali’s career has taken her to different arenas within workers’ compensation and occupational health. Her experience includes establishing an employee health clinic at a heavily industrial and unionized employer which included wellness, audio-conservation programs and oversight of occupational injuries. Ali managed the delivery of care for patients in a prominent hospital setting, focusing on clinical quality; service excellence; and financial performance. Her expertise was utilized in providing consultative services to practice physicians where she facilitated specialists’ appointments, communicated and coordinated recommended treatment plans to patients, insurance providers and case managers and was the liaison with external medical case managers. Ali has over five years experience in disability and workers’ compensation field case management and is a welcomed addition to ALARIS®. She allows our continued growth in the St. Louis, Southern and Central Illinois markets.
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